We are committed to providing our customers with highest standard of customer service. All items on LiteFuzeVoltageConverters.com come with a 30 day money back guarantee. If for any reason, you're not satisfied with your purchase, you may return it for an exchange or refund (excluding initial shipping charges) within 30 days subject to a Return Authorization from LiteFuzeVoltageConverters.com. If you are returning an item that was shipped free, we will deduct the original shipping charges that we paid the shipper from the refund amount. You may call us at 847-983-4761 to obtain the actual shipping cost amount. Please keep your purchase, accessories and all packing materials in new condition in order to return. We will not accept returns with missing accessories or packaging. Obtain an RMA by email before returning. Please note that an RMA # does not guarantee final disposition and all returns are subject to inspection. All exchanged/ returned merchandise must be in original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please be sure that return shipments are properly packed and fully insured. LiteFuzeVoltageConverters.com is not responsible for returned packages if lost or damaged by shipper. Please do not tape or write anything on the item or the original manufacturer’s carton. In some cases, we may charge you for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such items. Packages refused on delivery will be issued refund (excluding initial shipping & handling charges and 20% restocking fees)
- All returns must be packed in an outer shipping carton with valid RMA # written on the outside of the shipping carton.
- Our Returns Department will refuse any package that does not have a valid RMA#
- Please include your order number or your email address
- We are not responsible for return shipping unless there was an error in our part
Send pre-authorized returns to:
5743 Howard St
Niles, IL 60714